OneSimCard Reviews
OneSimCard Customer Reviews (14)
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Convenient Local Phone Numbers
OneSimCard offers local phone numbers for many countries, which made it easy to stay in touch with locals and avoid international calling charges. The numbers were easy to set up and use, and they worked seamlessly with the international SIM card.
Seamless Transition
I switched to this international SIM card from my regular carrier, and the transition was seamless. The activation process was straightforward, and I was able to keep my existing phone number. I didn't experience any interruptions or downtime during the switch.
Efficient and Time-Saving
Using this international SIM card saved me a lot of time and hassle during my trip. I didn't have to worry about finding Wi-Fi or buying local SIM cards, which can be time-consuming and frustrating. This card made it easy to stay connected wherever I went.
Local Numbers Made My Life Easier
I needed to make a lot of calls within the country I was visiting, and having a local number saved me a lot of money on international calling fees. The process was simple, and the service worked flawlessly.
High-Speed Internet Access
OneSimCard's mobile data service provided lightning-fast internet access during my trip. I was able to stream videos, browse social media, and use GPS navigation without any lag or buffering. A great way to stay connected and entertained on the go.
Easy-to-Use Mobile App
Their mobile app made it easy to manage my account and monitor my usage during my trip. The app was user-friendly and provided real-time data on my mobile data usage and remaining balance. A great tool for staying on top of your expenses.
Best International Data Plan Ever!
I recently traveled to Europe and purchased OneSimCard's international data plan. It was the best decision I could have made. The speed was great, the connection was stable, and the pricing was very reasonable.
Reliable Data Connection
Was able to use it for streaming, browsing, and social media without any interruptions or slowdowns.
Great Travel Companion
This international SIM card was the perfect travel companion for my trip. It worked flawlessly in multiple countries, provided fast and reliable internet access, and saved me money on roaming fees. I would definitely use it again on my next trip.
Impressive Call Quality
The sound was crystal clear, and I didn't experience any dropped calls or connectivity issues
OneSimCard Customer’s Q&A
OneSimCard FAQs
About Onesimcard.com Prices and Cost?
Onesimcard.com offers a variety of services. The Universal SIM is priced at $30, the Expedition at $35, and Europe & More at $20. They provide free incoming calls in over 160 countries, with outgoing calls starting from 25 cents per minute and data service from 10 cents/MB. The SIM card is compatible with unlocked GSM phones and the main phone number, once the SIM card is inserted, is based in the EU. They also offer International Cell Phone Rental for as little as $19.95 for 1 week. For managing 5 or more employees, they provide Corporate Accounts which can reduce an organization's international roaming expenses by at least 50%..
About Onesimcard.com Payment Method?
Onesimcard.com offers multiple payment methods. Customers can pay for services by means other than credit cards, including Visa and Master Cards enrolled in the credit card security programs. PayPal verified accounts are also accepted for payments. Once customers deposit money into their OneSimCard Money Fund through one of these methods, they can use this fund to recharge their SIM(s), order a second number, or make any other payment for orders placed at Onesimcard.com. The money deposited into the fund does not expire. This option allows many users around the world to take advantage of Onesimcard.com services without using a credit card..
Onesimcard.com Return Policy?
OneSimCard has a specific Shipping Policy. Orders for sim cards and phones placed during business hours before 3 PM Eastern Time are shipped on the same day. Orders placed after 3 PM are shipped the next business day. Exceptions are phones that are out of stock, in which case customers are notified about delayed shipping during the purchase. Rental Orders are shipped to be received 1 day before the Rental Start date indicated on the order. For last minute rental orders, express delivery options must be used. International shipping is available to Europe, Africa, and other continents. Products can be shipped by USPS or FedEx, with shipping options offered at the time of order placement. In Australia, local shipping with Australia Post Express is used, taking 1 or 2 days for delivery. However, shipping charges are not refundable.
As for the Return Policy, rental orders are shipped out based on the rental Start Date entered and the shipping method chosen. The Start Date is the latest day that the phone rental is needed before leaving for a trip (usually a day or two before departure). The End Date is the day the package must be postmarked by to avoid any late return fees. Rentals are shipped out with enough time to ensure the order is received a couple of days prior to the Start Date. For return shipping, the package should be shipped back through the US Postal service using the envelope that came in the original package. The return label will require appropriate postage. The date the package is scanned is considered the rental's return date, thus rental fees are not charged for the days after the package is scanned to be shipped back to OneSimCard..
About Onesimcard.com Popular Products and Services?
OneSimCard offers a variety of products and services. The International SIM Card works in most unlocked GSM phones, allowing users to swap their regular SIM card with the international SIM card before traveling. They also offer International Cell Phone bundles which come with a free international SIM card when you add $10 of airtime and a free travel plug adapter. For those who rarely travel overseas, International Cell Phone Rental is available, allowing users to rent a cell phone bundle for as little as $19.95 for 1 week. For organizations, Corporate Accounts are available for managing 5 or more employees, reducing international roaming expenses by at least 50%.
In terms of services, OneSimCard provides free incoming calls in over 160 countries, outgoing calls from 25 cents per minute, and data service from 10 cents/MB. They also offer free incoming text messages worldwide. This makes OneSimCard an essential service for both leisure and business travelers.
Another popular product is the OneSimCard Expedition, a low-cost prepaid cell phone Internet Data service for traveling abroad and in the USA. This SIM also offers Voice and Text service in many destinations in the Caribbean, Africa, the Middle East, and Oceania. It provides Internet Data access in over 160 countries and can be used with any GSM phone requiring Regular (Mini), Micro, or Nano size SIM.
These are just a few of the popular products and services offered by OneSimCard. They are designed to greatly reduce the cost of using a cell phone or other mobile device while traveling internationally..
How do I get a OneSimCard?
To get a OneSimCard, it can be purchased online at the OneSimCard website. It's also distributed by retail stores throughout North America, including Fry's Electronics, and sold inflight on Virgin Atlantic and Malaysia Airlines. The OneSimCard Universal global SIM card comes pre-programmed with both a European and North American, Australia or UK number. In addition to the EU number, a free optional 30 day US, Canada, Australia or UK number (PEN - Personal Extra Numbers) is offered when the SIM is activated.
For those with eSIM-capable mobile devices, the OneSimCard eSIM is an electronic, embedded SIM card that offers international data roaming services at 4G/LTE speed without having the physical SIM in the phone. The eSIM is delivered instantly online, saving both time and the cost of shipping. To install the eSIM, simply scan the QR code from the online account and follow a few simple steps to finalize the installation.
Please note that the eSIM can only be installed on one device and can’t be moved to another device. However, it can be removed and then re-installed again on the same device up to 10 times. Due to security features of the eSIM, it is not refundable. Once the QR code has been displayed in the portal, the eSIM can’t be returned or refunded for any reason.
Remember to check if your device is compatible with OneSimCard before purchasing.
How do I contact OneSimCard customer service?
OneSimCard customer service can be contacted through various methods. For 24/7 Technical Support, call 1-617-313-8888 (International), 1-800-640-2113 (U.S. - Toll Free), or 1-800-640-2599 (Canada - Toll Free). If calling from a OneSimCard enabled phone, dial 096 and press Send. The first 3 minutes are free when calling Support from your OneSimCard enabled phone. After 3 minutes, standard outgoing call rates from the country you are in will apply.
To contact via text, send an SMS to 00-1-617-600-8250. This will only work from a OneSimCard enabled phone. Standard outgoing SMS rates apply for each text sent. There is no charge for any text responses received back. Texts should be sent in English characters only and be no longer than 160 characters in length.
For mail inquiries, send to OneSimCard, 130 Trapelo Rd, Belmont, MA 02478-0004 USA. Fax inquiries can be sent to 1-617-812-0370.
For online inquiries, visit the OneSimCard website and navigate to the 'Contact Us' page. There, you can ask your question online if you were unable to find answers in their FAQ/Help page..
How can I get an eSIM from Onesimcard.com?
To get an eSIM from Onesimcard.com, follow these steps:
- Go to Settings -> Mobile Data -> Add Data Plan on your device.
- The device camera will switch on, ready to scan your OneSimCard eSIM QR code and to start downloading the eSIM.
- Scan the QR-code with your camera. Important: the code may only be downloaded once, and only onto one device.
- Click on "Add cellular plan". The eSIM will now be downloaded to your device.
Please note that an active internet connection (e.g. WiFi or Cellular data connection) is required on the phone while you create a new eSIM account on your phone. The OneSimCard eSIM is fully independent of other OneSimCard global roaming products, because it works only with eSIM-capable mobile devices. However, it offers all of the same blazing fast mobile data, voice and text services and plans with which you are familiar from OneSimCard’s physical SIM. The list of supported phones for OneSimCard eSIM will continue to expand as more eSIM-capable mobile devices become commercially available. Devices supporting eSIM and a physical SIM-card, e.g. iPhone XS/XR/XS Max, allow simultaneous operation of the physical SIM card and the embedded SIM – eSIM. From the settings menu of your eSIM enabled phone, you can easily select which SIM card to use at any time, or use one SIM provider for voice and sms and another for mobile data. You are in complete control. The eSIM can only be installed on one device and can’t be moved to another device. However, eSIM can be removed and then re-installed again on the same device up to 10 times. Due to security features of the eSIM, it is not refundable. Once the QR code has been displayed in the portal, the eSIM can’t be returned or refunded for any reason.